Privacy Policy

At Garden Lifestyle maintaining your privacy is very important to us. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Garden Lifestyle is committed to safeguarding your personal information and will always handle your personal information carefully and securely.

Garden Lifestyle is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following information should give you a greater understanding on how we collect and use customer information.

Why we collect information - We collect information for a number of reasons including:

• To deliver products and/or services to you
• To complete other transactions with you or on your behalf
• To better understand your requirements and preferences
• Provide offers that are of relevance and interest or benefit to you
• Improve our service

How we collect this information - We collect information when you order goods when those products are delivered to you, or an address otherwise advised by you.

What we collect - The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

• Name
• Address
• Delivery address
• Phone number
• E-mail address
• Age details
• Transaction information
• Product preferences

Who we may share your information with - We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. This includes organisations such as ANZ Merchant Services, major delivery companies, mail houses and third party fulfillment contractors.

In these circumstances, Garden Lifestyle will ensure that these third parties undertake to protect your privacy.

If you would like to access or update your personal information, write to our customer service department at PO Box 454 Willoughby NSW 2068 or contact us on 02 9959 4705. We prefer to receive written requests as in many cases this helps us to verify your identity.

Direct marketing - If you receive marketing offers from Garden Lifestyle and do not wish to receive them in the future, please call us on 02 9959 4705.

A copy of the Peter Hoy & Associates Pty Ltd trading as Garden Lifestyle Privacy Policy is available from the Garden Lifestyle website at www.garden lifestyle.com.au or you can request a copy by calling us on 02 9959 4705.

Access - If you would like to access or update your personal information, write to us at PO Box 454 Willoughby NSW 2068, or email info@gardenlifestyle.com.au. We prefer to receive written requests as in many cases this helps us to verify your identity.