Returns & Exchange policy

Garden Lifestyle will replace any goods that arrive at their destination faulty or damaged. Notification of faulty or damaged products must be received by us within 48 hours of your parcel being signed for. Should this situation arise we will provide you with instructions on how to return goods in an appropriate manner. These details can be obtained by telephone on 02 9959 4705 or email.

Garden Lifestyle will replace any undamaged item within 15 days of purchase as long as the product purchased is returned in its original condition including its packaging and is accompanied by proof of purchase in the form of a tax invoice and or packing slip. Products are to be returned to us at the customers own expense and risk. Delivery and handling charges on returns are not refundable for incorrect choice. In order to process your return of goods, please include a note explaining the reason for the return as well as your telephone number and your email address so that we are able to contact you.

Returned goods should be sent to the following address:
Garden Lifestyle
PO Box 454
Willoughby
NSW 2068